The Mail and Print Services Supervisor is responsible for managing the daily operations of mailroom and print services, ensuring efficient, accurate, and timely service delivery. This role includes supervising union-represented employees, overseeing timekeeping and attendance, and coordinating with internal departments and external vendors to support facility-wide communication and documentation needs.

Responsibilities:

Mail Services:

• Oversee all incoming and outgoing mail operations, including USPS, courier, and interoffice deliveries.
• Support daily and weekly mail deliveries to (16) local locations including mail pick-up from (4) local post offices.
• Monitor USPS postage accounts for recall mail and postage, including PO Box payments.
• Responsible for the use and scheduling of the maintenance for (2) company car vehicles assigned to the mailroom.
• Ensure compliance with postal regulations and internal policies.
• Manage mailroom equipment, supplies, and vendor relationships.
• Support bulk mailings and special delivery requests.

Print Services:

• Supervise print production including copying, scanning, and finishing services for headquarters and local plants
• Oversee departmental print requests to ensure timely, high-quality output.
• Responsible for leased equipment contract and maintenance on the related equipment.
• Coordinate with external vendors for large-scale or specialty print jobs.
• Monitor and update the online print shop order page to keep competitive services and pricing.

Supervisory & Administrative Duties:

• Supervise union employees, ensuring adherence to work rules, schedules, and performance standards.
• Manage timekeeping, attendance tracking, and payroll inputs for assigned staff.
• Conduct regular team meetings, training, and performance evaluations.
• Address employee concerns and escalate issues as needed in accordance with labor agreements.

Requirements:

• Bachelor’s degree required (business, etc)
• 3–5 years of experience in mailroom, print services, or related operations.
• Prior experience supervising union-represented employees strongly preferred.
• Strong organizational, leadership, and communication skills.
• Proficiency with office equipment and basic computer applications.

Preferred Requirements:

• Graphic design experience with digital print production knowledge.
• Familiarity with timekeeping systems.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of sustainability practices in print and mail operations.